New Delhi: The Indian Railways on Tuesday extended the suspension of all its passenger services till May 3, following Prime Minister Narendra Modi’s decision to extend the nationwide lockdown amid COVID-19 threat.
It also said that full refund of fare would automatically be provided to its online customers for trains cancelled up to May 3, while those who have booked at the counters can claim the refund till July 31.
Customers will also get full refunds of their tickets if they are cancelling their advance bookings for trains not yet cancelled, it said.
Modi on Tuesday announced that the lockdown across the country will be extended till May 3 to fight the coronavirus pandemic, saying the measure has produced a significant outcome in containing the infection.
“In continuation of the measures taken in the wake of COVID-19 lockdown, it has been decided that all passenger train services on Indian Railways, including premium trains, mail/express trains, passenger trains, suburban trains, Kolkata Metro Rail, Konkan Railway shall continue to remain cancelled till 2400 hours of May 3,” a statement from the railways said.
It also said that to ensure essential supplies in various parts of the country, movement of goods and parcel trains will remain operational.
The railways further said that all counters for booking of rail journey tickets for reserved/unreserved travel at railway stations and outside railway station premises shall remain closed till May 3 midnight.
The railway board has issued instructions to the zones that full refunds for fares of cancelled trains should be initiated by them.
It said no advance reservation of train tickets, including e-tickets, will be allowed till further orders. However, facility of online cancellation will remain functional.