The state government on Wednesday decided to appoint N D Agarwal, a retired civil servant, as a public grievances officer of the Goa Medical College. The official will be entrusted with the task to look into complaints on functioning and shortage of facilities in the government-run premier medical institute of the state.
The government will also appoint an IAS officer as an administrator of the GMC.
Deputy Chief Minister Francis D’Souza, who also holds the health portfolio,
told media persons that Agarwal will be appointed as a special officer to look into the complaints from the public and non-governmental organisations on the GMC functioning.
“He will examine all the complaints and submit a report in three weeks to the government,” the Health Minister said, adding that “I have listed all the complaints received about the GMC”.
Admitting that there have been lapses in coordination between the GMC administration and the government, D’Souza said the IAS officer to be appointed as the special administrator of the GMC will coordinate with the government as regards the problems faced by the hospital.
The minister said that he visited the GMC on Tuesday inspecting the whole complex for three hours.
He admitted that the GMC has been plagued by water shortage.
“There is no perfect system anywhere in the world. The doctors take decision about emergency operations and normal surgeries. You cannot dictate doctors as they know best about the patients,” he said, adding that there is no control over entry and exit of the visitors at the GMC.
On the demand for his resignation by Valpoi MLA and former health minister Vishwajit Rane, D’Souza said that Rane had been trying to outsource the facilities at the GMC, but their government has been trying to improve facilities.