Friday , 19 October 2018
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LETTERS TO THE EDITOR

Address Concerns Of Common Man

Governor of Puducherry Kiran Bedi, during a talk in Goa with former chief minister Digambar Kamat and other dignitaries present, informed how the opening of the Zuari bridge was delayed for over a month due to the then prime minister Indira Gandhi’s inauguration plan. As a police officer in the state previously, Bedi had to often avail the ferryboat service to proceed to Margao. One day there was a problem with the ferryboat and people were stuck on both sides of Zuari. So she decided that people will inaugurate the new bridge. A similar incident was repeated when Neturlim villagers threw open the new anganwadi building refusing to let officials further postpone it, reportedly due to VIP bickering over the name plaque. Villagers were also shocked to find the nameplate and floral decorations damaged by miscreants. When will we abolish this repugnant VIP culture, small mindedness and big egos resulting in inconvenience to the public? Meanwhile, once again we had no electricity from 9 am to after 2 pm. There was another cut after 2 pm. These small breaks and spikes cause immense problems to the citizens, especially to items that require refrigeration. The power cuts also damage electronic goods, not to mention loss of time and unnecessary expenses. Who will compensate the common man, who has to suffer due to poor governance? What is the use of boasting of electrifying the whole of modern India when basics of reliable maintenance and supply are not accomplished in places already electrified ages ago?

JOHN ERIC GOMES, Porvorim

 

Room For Improving Health Service

Through this letter, I would like to cite an instance that occurred at the primary health centre at Sakhali recently. On Friday, June 1, at 3.15 pm, four migrant workers entered the blood sample collection counter (compartment no 3) at the primary health centre premises. The concerned official at the table (who was alone at that particular moment) told the workers that the timing for collection of blood samples was 2 pm and that they were late. The official further asked the migrant workers whether it was the appropriate time for them to visit the centre for the said task. The timings put up on the door reads as follows: ‘Health Cards – Monday to Friday – 2 pm to 3.30 pm.’ If we consider this prescribed timing, the labourers were not at all at fault. It was rather unfortunate that the said official behaved rudely with the workers. Officials deputed in government departments are supposed to provide efficient service to the public at large. But in the above case, behaviour of the said official was bad. I have written this letter for the attention of Health Minister Vishwajit Rane, in particular, for initiating necessary action in the above matter, which is true to the best of my knowledge. Officials found misbehaving with the general public should be taken to task.

PRAVIN U SARDESSAI, Adpai

 

Pilgrims, Beware Of Dishonest Travel Agents

We had booked a Holy Land Pilgrimage through a travel agent from Panaji between May 15 and May 25, 2018. This letter is being written to caution the public in general and the Goan Catholics in particular about the disappointing experience we had to endure due to the misleading promises made by the travel agent. The hotels promised to us were an “excellent 3 star and 4-star hotel.” But none of the hotels provided the 3 star/4-star comfort. Two hotels, Galilee hotel in Nazareth, Israel and Morgan Land in Mount Sinai were below standard and low class and not commensurate with the money taken from us. In a number of rooms the air-conditioners were not working, housekeeping was non-existent, amenities in the room were substandard and basic amenities were not available. Basic housekeeping services were not provided. The food buffets provided were of low quality and not worth the money charged to us and certainly not 3-star standard. The biggest disappointment was shopping where we were duped and taken to exclusive emporiums situated in isolated places and not to the real markets of the respective towns/ cities we travelled in, which resulted in waste of time and money. At the shopping emporiums, everything was priced 500 per cent to 600 per cent more than the actual rates. The travel agent planned the trip in such a manner that he could extort maximum money from gullible, naïve, Goan Catholic pilgrims by spending hours and hours at the shopping emporiums but providing very little time at the religious and holy places which was the original intention of the trip. The guide in Israel was abusive, arrogant, rude and aggressive and threatened us whenever we tried to ask for other shopping options. Goan pilgrims are cautioned to be careful with these smooth talking, brainwashing tactics employed by such dishonest travel agents, who are using the Lord’s name as well as the priests from Catholic Church to further their business interests. The worst experience was when feedback was given to the tour representative, it was met with arrogance and no course correction was attempted at all.

JUDE CARDOZO, MARGAO

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