A number of people at work or home are too lazy to go out and want food from their favourite restaurants at their doorsteps. NT KURIOCITY spoke to a few consumers to know if they order from food delivery sites and if they will continue to do so if sites like Swiggy and Zomato cut discounts
I do order from Swiggy and it comes as a rescue when I’m starving and too lazy to make anything to eat. The service is really good, however, if the discounts are cut, I don’t think I would order as much and would prefer going to the restaurant instead.
Senova Fernandes, Dhempe College of Arts and Science, Panaji
Swiggy/Zomato sites have become a saviour to the ‘too tired to cook” people and the “too hungry” people. I mostly order from Swiggy as their service is quite transparent and convenient. For example: you can track your order and see the motorcycle moving from the place you ordered on your mobile screen which is fun to watch. I will continue to order online even if the discounts are cut because what’s better than getting your cravings delivered to your doorstep?
Avani Chodanker, VM Salgaocar College Of Law, Miramar
We live in 2019 and today everybody wants an easy way around life, and what better than having food delivered at a click of a button? Yes, Zomato and Swiggy not only deliver food but also make sure we get the best of deals and discounts. I personally love trying different types of cuisines and by using Zomato and Swiggy I can enjoy them at the comfort of my home. As the discounts provided are good, everyone tends to order from those restaurants. If the discounts are cut most people would order food only if they are in dire need. Discounts play an important role when it comes to such apps. However, it is a very good initiative and the service provided is spot on.
Mizba Shaikh, Agnel Institute of Technology and Design, Assagao
I have used Swiggy to order food from restaurants in Panaji and Porvorim multiple times and have never had any problem till date. The delivery has always been on time and the delivery executive has always been courteous. No complains there. The best part is the tracking features. Regarding customer service I cannot say much as I have never had a problem. That says a lot about the network they have created. And their discounts are very attractive. Without them I would probably just go to the restaurant but sometimes when I don’t want to leave the house and still want good food, they are a great option.
Sanket Sakhardande, Goa Engineering College, Ponda
Food delivery platforms such as Swiggy/Zomato have been in the limelight ever since their launch. They have been very well received by customers and their demand is increasing consistently. With regards to their services, the ability to track the order till it has been received is convenient. Additionally there are discounts on orders. However, the glitch here is that the prices are higher which makes one wonder if the discounts are truly worth it. It would be better if prices were kept as per restaurant rates. In any case if discounts are cut, people will still use the apps as they simplify life. But personally, I wouldn’t be interested in paying extra. Nevertheless these services have been proven to be beneficial at all times.
Aditi Adwalpalkar, Agnel Institute of Technology and Design, Assagao
Food delivery apps like Swiggy and Zomato offer a wide variety of choices. I personally prefer Swiggy as they offer quick delivery and attractive discounts. Their discounts are heavier for new customers. I hope both the apps have better discounts and offers during the World Cup 2019. I don’t mind if the discounts are removed as long as occasionally they reward regular users.
Pranav Nerurkar, Panaji
I do order from Swiggy and Zomato. The services are pretty good. It’s a great thing because you get food at your doorstep from your favourite restaurant. In a busy world like today it’s a great deal because we have less time. The offers are great. If they cut discounts I would still order as I don’t have enough time to go to the restaurant.
Aathira VM, Goa Engineering College, Ponda
Yes, I order from these sites and they are doing well by delivering food to people. I don’t think I will stop ordering even if there aren’t any discounts because I rarely use these sites so I don’t mind paying for the food sans discounts.
Ankeet Nevrekar, S S Dempo College of Commerce and Economics, Panaji
I do order from these sites because their service is great and the advantage of ordering on these sites is the convenience and various discounts and offers. In addition to this, these sites also provide information and reviews of various restaurants. I will continue to order online even if they cut discounts.
Tanisha Samant, Sridora Caculo College of Commerce and Management Studies, Mapusa